Cancellation Policy

• Cancellation requests for orders placed with TAKITO will be accepted only before the order has been dispatched.
• Customers who wish to cancel their order must contact through email or WhatsApp to initiate the cancellation process. The contact details for such communication should be clearly provided to customers during the order placement process.

• It is the responsibility of the customer to include their order details, such as order number, product name, and any other relevant information, when requesting the cancellation.

• Once the cancellation request is received, will review the request and communicate the cancellation status to the customer.
• If the cancellation request is approved and the order has not been dispatched, will cancel the order and initiate the refund process.
• Refunds for canceled orders will be processed according to Takito's refund policy. It is advisable for customers to review the refund policy to understand the applicable terms and conditions.
• If the cancellation request is made after the order has been dispatched, TAKITO may not be able to cancel the order. In such cases, customers may need to follow Takito's return or exchange policy for further assistance.